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Communications-as-a-Service's archive

Control Your Destiny in 2009

by Khyle Keys in January 1st, 2009   
Topics: Communications-as-a-Service, Voice 2.0, Voice broadcasting     

It’s a brand new year, the time of renewal, resolutions and optimism.  IfByPhone had a great 2008, and we’re looking forward to another great year including some exciting new applications and features in the coming weeks and months.
I think it’s a good idea to focus on one of the ways we differentiate ourselves from some […]

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hrMecca Integrates Hosted IVR Into Human Resources Software To Add Extra Security Layer

by Khyle Keys in December 19th, 2008   
Topics: Communications-as-a-Service, Hosted IVR, Interactive voice response, Security, Success Stories, Two-factor authentication, VOIP, IVR and Tech Stuff     

I talk to all different kinds of customers every day.  It’s energizing learning how many different business uses people find for our phone applications.  The other day, I had the opportunity to talk to hrMecca, a company that writes software for Human Resource departments.  Practically everything that HR departments do is confidential.  So you can […]

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Adding Voice to your Business Process means huge ROI

by Khyle Keys in August 14th, 2008   
Topics: Business process, CEBP, Communications-as-a-Service, IVR, IVR Best Practices, Phone Mashup, Success Stories, Voice 2.0, roi     

I wanted to share a quick story of one of our customers.  They write software that (among other things) manages shifts for busy and complicated work environments.  In the past, when people couldn’t make it into work for any reason, someone had to guess who might be available, look up their contact information, make a […]

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ClueCon + Ad:Tech Chicago = Busy Week

by Khyle Keys in August 13th, 2008   
Topics: Chicago, Communications-as-a-Service, Ifbyphone, Irv Shapiro, Small Business Telephony, Speech Technology, events     

It was a busy week for all of us at IfByPhone last week, but no one was busier than our CEO, Irv Shapiro.  We had a booth at Ad:Tech Chicago last week and were able to meet hundreds of interesting people.  Additionally, Irv gave a speech focusing on how our applications and technology relate to […]

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IfByPhone’s iPhone Application: Updates

by Khyle Keys in July 29th, 2008   
Topics: Communications-as-a-Service, Voice 2.0, Voice Broadcast, iPhone, iPhone App     

The launch of our Voice Broadcast application for the iPhone went very well.  The application is rapidly climbing in popularity, and we’ve listened to the feed back from our users.  To that end, we’re making some changes.

Our iPhone accounts will now work forever (instead of the previous 6 months before signing up for a package).  […]

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Roll Your Own VoIP with Communications-as-a-Service

by I.M. Vocal in June 25th, 2008   
Topics: Communications-as-a-Service, PBX on-demand, PBX virtualization, Phone Mashup, Small Business Telephony, TCMnet, Voice 2.0, on-demand voice applications, roll-your-own VoIP, voice applications, voice mashup     

With virtualization - and its fellow travelers: on-demand functionality and free form mashups — as the belles of the tech ball these days, it’s surprising how little buzz there is about these subjects in the telephony space. There the prevailing model remains a fixed suite of functionality from a single vendor. 
So I was initially excited […]

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